American Insurance Review & Ratings (2023)

This American Insurance Review will cover American Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The American Insurance A.M. Best rating is A+, and the American Insurance S&P Rating is A. To compare insurance rates from the best companies in your area, enter your ZIP code below.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Feb 22, 2023

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Company Details
Address: 777 San Marin Drive
City: Novato
State: CA
ZIP Code: 94998
Phone Number: (415) 899-2000
Fax: (415) 899-3600
AM Best Rating: A+
S&P Global Ratings: A
Company Rating 3.72 (35 reviews)

American Insurance is a well-established car insurance provider that offers a range of products and services at competitive prices. The company has a rich history and mission to provide high-quality coverage to its customers in various states across the country. This article provides an in-depth review of American Insurance, including its products and services, cost, discounts, and customer reviews.

  • Wide range of products and services
  • Cost-effective coverage options
  • Available in several states

American Insurance is available to customers across several states in the United States and has become a trusted name in the car insurance industry. In this article, we will take a closer look at American Insurance, its products and services, costs, discounts, and customer reviews.

American Insurance History and Mission

American Insurance was founded in the early 1900s with a mission to provide quality insurance coverage to customers across the country. Over the years, the company has grown and expanded, offering a wide range of insurance products and services to its customers. American Insurance remains committed to its original mission of providing high-quality coverage at an affordable price.

American Insurance Products and Services

American Insurance offers a wide range of car insurance products and services, including liability coverage, collision coverage, comprehensive coverage, personal injury protection, and uninsured/underinsured motorist coverage. The American Insurance products and services include:

  • Liability coverage: Liability coverage is mandatory in most states and covers the policyholder in case they are responsible for causing damage to another person’s property or injury to another person. American Insurance offers liability coverage for both bodily injury and property damage.
  • Collision coverage: Collision coverage pays for damage to the policyholder’s car in the event of an accident, regardless of who is at fault. American Insurance offers this coverage to help customers protect their vehicles.
  • Comprehensive coverage: Comprehensive coverage pays for damage to the policyholder’s car from non-collision events such as theft, fire, or natural disasters. American Insurance offers comprehensive coverage to give customers peace of mind.
  • Personal injury protection (PIP): PIP coverage pays for medical expenses and lost wages in the event of an accident, regardless of who is at fault. American Insurance offers PIP coverage to help customers take care of their medical expenses and financial needs in the event of an accident.
  • Uninsured/Underinsured motorist coverage: This coverage pays for damages and injuries if the policyholder is involved in an accident with a driver who doesn’t have insurance or who doesn’t have enough insurance to cover the damages. American Insurance offers this coverage to help customers protect themselves from uninsured or underinsured drivers.

Additionally, American Insurance offers various add-ons, such as roadside assistance, rental car coverage, and glass coverage, to enhance its customers’ coverage and give them additional peace of mind. You can reach out to American Insurance directly to inquire about the availability of their services in your state. American Insurance is committed to providing its customers with the coverage they need to protect themselves and their vehicles.

Cost of American Insurance

The cost of American Insurance’s car insurance products and services can vary depending on various factors, such as the policyholder’s driving history, age, location, type of vehicle, coverage limits, and more. Additionally, the cost of car insurance can vary depending on the state where the policy is purchased, as each state has its own regulations and requirements for car insurance.

However, American Insurance generally strives to provide affordable and competitive rates to its customers. They offer various discounts and customizable coverage options to help customers find coverage that fits their needs and budget.

It’s important to remember that while cost is an important factor to consider when purchasing car insurance, it’s not the only factor. It’s important to consider the coverage options, customer service, and overall reputation of the insurance company when making a decision. To get a personalized quote for car insurance from American Insurance, customers can visit their website or contact their customer service team directly.

Discounts: American Insurance

American Insurance offers various discounts to its customers, including a safe driver discount, a multi-policy discount, a good student discount, and a military discount. To qualify for these discounts, customers must meet certain criteria, such as having a clean driving record or being a student with good grades. Some of the discounts available include:

  • Multi-policy discount: If customers have multiple policies with American Insurance, such as homeowners or renters insurance, they can receive a discount on their car insurance premium.
  • Safe driver discount: Customers with a clean driving record and have not been involved in any accidents can receive a safe driver discount on their car insurance premiums.
  • Good student discount: Full-time students with good grades can receive a discount on their car insurance premiums.
  • Loyalty discount: Customers who have been with American Insurance for a long period of time can receive a discount on their car insurance premium as a reward for their loyalty.
  • Early bird discount: Customers who pay their car insurance premiums in full and in advance can receive a discount.
  • Military discount: American Insurance discounts active-duty military personnel and veterans.
  • Affinity discount: American Insurance partners with various organizations to offer discounts to their members.

These discounts can vary based on the policyholder’s location, driving record, and other factors. It’s always best to contact American Insurance to see what discounts may be available to you and how you can qualify for them.

American Insurance Customer Reviews

American Insurance has received a mix of positive and negative online reviews from customers. Here’s an overview of what customers are reporting as the company’s strengths and weaknesses:


  • Competitive pricing: Many customers report that American Insurance’s rates are very competitive and affordable.
  • Excellent customer service: Several customers praise the company’s customer service team for being friendly, knowledgeable, and helpful in answering their questions and resolving any issues they have encountered.
  • Quick claims processing: Many customers report that American Insurance’s claims process is fast and easy, with claims being processed and paid out promptly.
  • Wide range of coverage options: American Insurance offers a wide range of coverage options to suit different needs and budgets, including liability coverage, collision coverage, comprehensive coverage, and more.


  • Difficulty reaching customer service: Some customers report difficulties in reaching American Insurance’s customer service team by phone or email, with long wait times or unanswered messages.
  • Limited availability: American Insurance may not be available in all states, which can be a downside for customers who are looking for a national provider.
  • Limited discounts: While American Insurance does offer some discounts, some customers report that the number and value of the discounts are limited compared to other insurance providers.

It’s important to remember that online reviews may not represent the experiences of all customers, and that individual experiences may vary. When considering American Insurance or any other insurance provider, it’s important to conduct thorough research, compare quotes and coverage options, and make an informed decision based on your individual needs and budget.

Roundup: American Insurance

American Insurance is a well-established car insurance company that offers a wide range of products and services to customers across several states in the United States. With a rich history and a mission to provide quality coverage, American Insurance is a trusted name in the car insurance industry.

The company offers cost-effective coverage options, various discounts, and a free quote service. However, American Insurance has received mixed reviews from its customers. American Insurance may be a good choice for those looking for affordable car insurance.

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