Erie Insurance

This Erie Insurance review will cover Erie Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Erie Insurance A.M. Best rating is A+. To compare insurance rates from the best companies in your locale, enter your ZIP code below.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Jun 10, 2021

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Company Details
Address: 100 Erie Insurance Place
City: Erie
State: PA
ZIP Code: 16530
Phone Number: (814) 870-2000
Fax: (814) 870-3126
AM Best Rating: A+

Erie Insurance was founded in Erie, Pennsylvania in 1925. The company started out as an automobile insurance provider and branched out over the years to include other insurance products, thus allowing them to better serve their customers. Erie Insurance trains all of their employees to emphasize the companies plan to be Above All in Service. This means that they offer exemplary customer service, as well as fair pricing to ensure that their customers receive the best policies at the best prices.

Erie Insurance was founded in Erie, Pennsylvania in 1925. The company started out as an automobile insurance provider and branched out over the years to include other insurance policy products, thus allowing them to better serve their customers. Erie Insurance trains all of their employees to emphasize the companies plan to be Above All in Service. This means that they offer exemplary customer service, as well as fair pricing to ensure that their customers receive the best policies at the best prices.

Erie Insurance currently serves 11 states: Illinois, Indiana, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia and Wisconsin. They offer several different insurance products, including:

  • Automobile Insurance
  • Homeowners Insurance
  • Personal Property and Liability Insurance
  • Life Insurance
  • Business Insurance

How Do Clients Get Better Insurance Coverage Rates with Erie Insurance?

There are a number of different discounts available through Erie Insurance. An agent can run the numbers and check for discounts. It all depends on various factors, as well as the type of insurance that you have through them. For example, you can receive discounts on your automobile insurance and homeowners insurance for the following reasons:

  • Automobile Insurance Discounts – safe driver, multi-car, age 55 or over, passive restraints, anti-theft devices, anti-lock brakes, multi-policy, longevity, payment plan, life multi-policy, youthful driver, auto accident prevention course, college student, driver training, and reduced usage
  • Homeowners Insurance Discounts – multi-policy discount, life multi-policy discount, fire and/or burglary alarm system credit, sprinkler system credit, new home discount, and an age of insured discount

The Erie Insurance website contains information about all of their policies, as well as on the discounts that they offer on those policies.

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Where Do You Get Erie Insurance Policies?

The Erie Insurance Group offers policies in multiple states from auto insurance to homeowners, business insurance, and more. You can get a quote directly on their website. Agents can also walk you through the process if you need help.

If you decide to move forward with the Erie Insurance Group, the claims process is pretty straightforward. Agents work with you to gather the necessary documents and get paid. Customer complaints are uncommon with Erie Insurance Company. Standard coverage options seem to meet most clients’ needs. Everything with Erie can be done online.

Whatever insurance product you need, get a few quotes. Then you can compare policies and see which ones work for you.

Reviews
for Erie Insurance Group

4.28 (1,814 reviews)
5
April 7, 2022

Lee_C

Please don’t hesitate to choose Erie Insurance!

Erie Insurance is excellent! We have had Landis Erie insurance for our homes, cars and business for about 30 years, and we are certain that we will continue to choose this company. They have taken care of every issue we had in a timely manner in the past. Erie Insurance gave us tremendous help when our family was in a couple of extremely difficult times in our life. We recommend it to everyone, including all our families and friends. All our fa...
Erie Insurance is excellent! We have had Landis Erie insurance for our homes, cars and business for about 30 years, and we are certain that we will continue to choose this company. They have taken care of every issue we had in a timely manner in the past. Erie Insurance gave us tremendous help when our family was in a couple of extremely difficult times in our life. We recommend it to everyone, including all our families and friends. All our family members have Erie Insurance. Please don’t hesitate to choose Erie Insurance!
4
January 12, 2021

reaglehouse

Erie Insurance

I have had a great experience with them. When I have had an issue, they correct it immediately. When I called to lower my rate, they were able to find the best option for me.
5
January 2, 2021

Vinjm_75

Best deals around

It's been nothing but a positive experience the nice thing about a small company is that the agents really get to know the customers on a personal level so they really meet your needs more efficiently any more quickly than these larger companies and their rates are the cheapest around we shopped around with all the other agencies and none of them came close to the deal we got with them
4
November 20, 2020

holymama

its alright!

company is fine, they keep raising my insurance though. have not had any claims for the last few years I have been with them.
4
October 20, 2020

Rose327

Handling claims

Easy to work with, hassle free and great customer service. Recently filed a claim due to a collision where the other driver hit my car. The other driver was not being cooperative and Erie took over so I did not have to be the middle man. This relieved a lot of stress. They were fairly quick at getting my deductible back from the other insurance company however the claims adjuster could have been more prompt at returning phone calls.
2
October 19, 2020

Glitterz17548

Horrible service

This company was completely unprofessional when I had an accident. I carry full coverage and they would not fix my car that had less than 1000 in damages after I had full coverage for over 4 years with them.
5
October 18, 2020

mhake

Great Service and Most Affordable

I purchased an auto policy about 15 years ago and have experienced nothing but great service. They were the best quote by far and I even referred my boyfriend who switched to Erie Insurance. I often check around for new quotes, especially when adding my kids when they were new drivers and they stayed most reasonable. My daughter had an accident and they took care of everything quickly. I would refer anyone to use Erie.
4
October 13, 2020

chrvicars

Good customer service

It was a pleasant enough experience. I was presented with different options to fit my needs regarding the amount of coverage I wanted and how I could pay my bill ( as far as monthly, yearly, or three times a year).
4
October 12, 2020

Kupkake

Great company

They've done everything they can to make prices reasonable while still being able to cover things thoroughly.
5
October 8, 2020

abrookeg

Erie Insurance

Erie Insurance has good rates and is reliable. I have been with Erie Insurance for over 25 years and I intend to stay with them.
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