Main Street America Insurance Review & Ratings (2024)

Whether you need homeowners, renters, or auto insurance, their comprehensive plans offer peace of mind. With Main Street America's long-standing reputation and A+ rating from A.M. Best, you can trust their commitment to customer satisfaction. Protect your assets and receive personalized coverage tailored to your specific needs.

UPDATED: Nov 28, 2023Fact Checked

Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

UPDATED: Nov 28, 2023

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Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 28, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 28, 2023Fact Checked
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Main Street America Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A+ (Excellent)

Complaint level:

Low

Pros

  • Diverse Insurance Options
  • Long-standing Reputation
  • Business Insurance
  • Identity Theft Insurance
  • Extensive Discount Options

Cons

  • Customer feedback suggests dissatisfaction with the company
  • No Bundling Discounts
  • Limited Digital Presence
  • Standard Benefits

Final Verdict: Review of Main Street America Insurance

The article delves into the intricacies of Main Street America Insurance, presenting a detailed exploration of its extensive coverage options, spanning from homeowners and renters to auto, business, and identity theft insurance. With an impressive history of over 99 years and a noteworthy A+ rating from A.M. Best, Main Street America has established itself as a reputable insurance provider.

The article sheds light on the company’s commitment to businesses through customizable policies and the inclusion of identity theft insurance, demonstrating a proactive approach to evolving customer needs.

Despite its strengths, the company faces limitations such as geographic availability in only 37 states, mixed customer feedback highlighting concerns about service and pricing, and the absence of bundling discounts.

As consumers navigate the plethora of insurance choices, the article serves as a guide, encouraging a thoughtful comparison of offerings, discounts, and customer reviews to make informed decisions tailored to individual preferences and needs.

What You Should Know About Main Street America Insurance

Welcome to our comprehensive guide on Main Street America Insurance. In this article, we will delve into the various insurance options provided by Main Street America Insurance, including homeowners, renters, and auto insurance. We’ll discuss the key features and benefits of their coverage, as well as their strong reputation backed by an A+ rating from A.M. Best.

  • Main Street America offers a variety of insurance discounts that can be categorized as auto policy discounts, homeowners insurance discounts, and renters insurance
  • For over 99 years, Main Street America has been committed to providing its customers with a variety of insurance options
  •  Main Street America does not offer insurance bundling or bundling discounts

To ensure you find the best insurance rates and providers in your area, we invite you to enter your ZIP code and compare rates. Don’t miss out on securing reliable and affordable insurance coverage – take the first step by entering your ZIP code now.

About Main Street America Insurance

Since 1923, Main Street America, also known as Main Street America Group, has been providing its customers with insurance policies for individuals, businesses, and families. Customers can access insurance agents over the phone online or via mail. The Main Street America insurance address is listed on the website. If you would like to send a letter to their mailing address, it can be directed to:

Main Street America

P.O. Box 2300

Keene, NH 03431.

The company’s initial objective was to provide affordable insurance to the Grange Fraternity members in New Hampshire, but the more it grew, the more Main Street America service began to expand across America.

Read more: Grange Car Insurance Discounts

Given Main Street America insurance is only available in 37 states, it may not be the best choice for everyone. For individuals who are located in the areas where Main Street American insurance is available, you need to weigh your options to determine if this could be the right insurance for you.

Main Street America Overview

For over 99 years, Main Street America insurance has been overflowing with insurance coverage options. While the variety is abundant, it can also be rather overwhelming. On the other hand, many of the benefits offered at Main Street America aren’t unique or exclusive to Main Street Americans. They can be found at virtually any insurance company.

But if you like endless lists of insurance offers, and discounts on top of discounts, and you don’t mind that there are no unique discounts or bundling insurance savings, Main Street America could be the insurance for you.

Main Street America insurance may or may not be right for you, but these insurance rates have your name on them. Enter your ZIP code to start comparing insurance rates today.

 

Main Street America Insurance Insurance Coverage Options

Main Street America Insurance, with a rich history spanning over 99 years and an esteemed A+ rating from A.M. Best, provides a diverse range of insurance coverage options to cater to the needs of individuals and businesses. Here’s a concise overview of the coverage options offered by the company:

Main Street America Offers Business Insurance

Business owners need protection, too. That’s why Main Street America offers business owner policy coverage. These plans can be customized to satisfy the unique needs of each policyholder.

  • Buildings and business personal property coverage. This benefit is designed to protect building and business owners.
  • Equipment breakdown coverage. This extends breakdown protection to all equipment and technology a business may rely on.
  • Employment practices liability insurance. This can defend your company against harmful allegations made about your business.
  • Liability coverage. This can shield you from bodily injury and your business from receiving property damage.
  • Loss of income and extra expense. Through this benefit, Main Street of America can insure your business’s net income.
  • Main line extension. This includes a $150,000 blanket limit for specific coverage plans.

Main Street America offers a variety of benefits to business owners seeking peace of mind.

Main Street Offers Condo Insurance

You don’t have to be a homeowner to receive coverage at Main Street America. Whether you need homeowners insurance, condo insurance, or renters insurance, this insurance company has it all. These plans come equipped with the basic coverage necessary to help you gain peace of mind in your new home.

  • Accidental slip and fall coverage
  • Accidents caused by children or pets
  • Liability
  • Medical payments that have been made to others

Insurance plans like these are designed to safeguard your place of residence, so you can better protect yourself and your investment.

Main Street America Offers Identity Theft Insurance

Your identity is a prized possession. According to Experian, about 1 in 20 Americans become a victim of identity theft each year. With ProtectMyID, Main Street America’s identity theft insurance coverage, you can protect all of your personal information, so identity thieves can’t access your most sensitive data.

This plan includes convenient benefits designed to safeguard yourself and your personal information.

  • Credit monitoring
  • A credit report from Experian upon enrollment
  • Lost wallet protection
  • Fraud resolution support
  • Up to $10,000 in Identity theft insurance (exclusively for Premier members)

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Main Street America Insurance Insurance Rates Breakdown

The cost of Main Street America Insurance can vary based on several factors, including the type of coverage you choose, your location, and individual circumstances such as your driving record or the specifics of your business. To obtain accurate and personalized pricing information, it is recommended to use the provided tool on their website, where you can enter your ZIP code for a tailored insurance quote.

It’s essential to note that Main Street America Insurance offers a multitude of discounts across its auto, homeowners, and renters insurance policies. These discounts can significantly impact the overall cost, providing policyholders with opportunities to save money.

The auto policy discounts include options such as accident-free discounts, good student discounts, and multi-policy discounts, among others. Homeowners and renters can also benefit from various discounts tailored to their specific needs.

While Main Street America Insurance boasts a rich history and an extensive range of coverage options, the ultimate cost of your insurance policy will depend on your unique circumstances and the coverage you select.

To make an informed decision, take advantage of the discounts available and use the online tools provided by Main Street America Insurance to obtain a personalized quote based on your location and requirements. Remember, comparing rates and understanding the specifics of your coverage is crucial to finding reliable and affordable insurance that suits your needs.

Main Street America Insurance Discounts Available

Main Street America has several discounts available for auto, homeowners, and renters insurance policyholders who would like to save money on their insurance policy. According toCNBC, drivers can save an average of $416.52 simply by comparing insurance rates before making a decision.

When it comes to discounts, Main Street America insurance has a plethora of options available. These discounts can be categorized into three different types of discounts: auto policy discounts, homeowners insurance discounts, and renters insurance discounts.

Auto Policy Discounts

There are over 15 different auto policy discounts to choose from, including:

  • Accident-free discounts
  • Good student discount
  • Multi-policy discount
  • New customer discount
  • Paid in full discount

Main Street America offers more discounts for its auto policies than it does for the other two categories.

Homeowners Insurance Discounts

There are nine different homeowners insurance policy discounts to choose from.

  • Active adult discount (55+)
  • Alarm credits discount (fire, smoke)
  • Gated community discount
  • Loss-free discount
  • Loyalty savings and loss forgiveness discount
  • Multi-policy discount
  • New customer discount
  • New home discount
  • New home purchase discount

While homeowners insurance from Main Street America can cover the basics, your coverage can extend to protect your most valuable possessions.

Renters Insurance Discounts

There are eight different renters insurance discounts to choose from.

  • Active adult discount (55+)
  • Alarm credits discount (fire, smoke)
  • Gated community discount
  • Loss-free discount
  • Loyalty savings and loss forgiveness discount
  • Multi-policy discount
  • New customer discount
  • New condo purchase discount

While Main Street America Insurance offers a variety of discount options to its customers, it does not provide its members the opportunity to bundle their insurance policies to save money.

Navigating the Main Street America Insurance Claim Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Filing an insurance claim is a crucial part of any insurance policy, and Main Street America Insurance aims to make the process as straightforward as possible. Policyholders have multiple options for filing a claim, ensuring convenience and flexibility. Main Street America Insurance provides policyholders with the option to file a claim through various channels, making it easy to choose the method that suits them best.

Average Claim Processing Time

Efficiency in processing claims is essential for policyholders who need quick resolution in times of crisis. Main Street America Insurance understands this urgency and strives to process claims promptly. While the exact processing time can vary depending on the nature of the claim, Main Street America Insurance is committed to a quick and efficient claims processing system.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable indicator of an insurance company’s performance when it comes to claim resolutions and payouts. It reflects the company’s ability to meet the needs and expectations of its policyholders during challenging times.

Main Street America Insurance values customer feedback and continuously seeks to improve its claims resolution process.

Innovative Solutions: Main Street America Insurance’s Digital Capabilities

Mobile App Features and Functionality

Main Street America Insurance understands the importance of staying connected in today’s digital age. To cater to the evolving needs of their policyholders, they offer a comprehensive mobile app with a range of features and functionalities. The Main Street America Insurance mobile app is designed to provide convenience and accessibility to policyholders.

Online Account Management Capabilities

Managing insurance policies should be a straightforward and hassle-free process, and Main Street America Insurance recognizes the significance of online account management capabilities. Policyholders can enjoy the convenience of online account management through Main Street America’s user-friendly portal.

Digital Tools and Resources

In today’s fast-paced world, having access to digital tools and resources can greatly enhance the insurance experience. Main Street America Insurance is committed to providing policyholders with valuable digital resources to support their insurance needs. Main Street America offers a range of digital tools and resources, such as informative articles, calculators, and educational materials.

How Main Street America Insurance Ranks Among Providers

Main Street America Insurance faces competition from several prominent insurance companies that offer a range of coverage options. Below, we’ll discuss some of the main competitors of Main Street America Insurance.

  • State Farm Insurance: State Farm is a major player in the insurance industry, offering a wide array of insurance products, including auto, homeowners, renters, and business insurance. Known for its extensive agent network and various discounts, State Farm is a go-to choice for many seeking reliable coverage.
  • Allstate Insurance: Allstate is another significant competitor known for its diverse insurance offerings. They provide auto, home, renters, and business insurance. Allstate is recognized for innovative features such as Drivewise, a program that monitors driving behavior to potentially lower premiums.
  • Progressive Insurance: Progressive is a well-known name in auto insurance, often recognized for its competitive rates and innovative policies. Beyond auto coverage, Progressive offers homeowners, renters, and business insurance. The company is known for its user-friendly online tools and the ability to bundle policies.
  • Nationwide Insurance: Nationwide is a major insurance provider offering a range of products, including auto, homeowners, renters, and business insurance. With a focus on personalized service and a variety of discounts, Nationwide competes with Main Street America Insurance in providing comprehensive coverage.
  • Liberty Mutual Insurance: Liberty Mutual is a global insurance company with a strong presence in the U.S. market. They offer a range of insurance products, including auto, home, renters, and business insurance. Liberty Mutual is recognized for its commitment to customer service and various coverage options.

While Main Street America Insurance has its unique offerings and benefits, these competitors provide a variety of choices for individuals and businesses. It’s essential for consumers to compare coverage, discounts, and customer reviews to determine which insurance provider aligns best with their needs and preferences.

Reviews and Ratings

The company received an A+ rating from A.M. Best, but one look at the Main Street America reviews, you can tell that many of its customers are not satisfied. According to Qualtrics, 93% of customers read online reviews before they decide to purchase a product.

Main Street America Insurance’s customer service department is commonly described as taking too long and the insurance plans are labeled overpriced. Several customers also mentioned that when they call the Main Street America insurance phone number, it is difficult to get in contact with an agent.

Frequently Asked Questions

What is Main Street America Insurance?

Main Street America Insurance is a regional property-casualty insurance company based in Jacksonville, Florida. They offer a variety of insurance products and services for personal and commercial customers.

What types of insurance does Main Street America offer?

Main Street America offers a range of insurance products, including personal lines insurance (homeowners, renters, auto, and umbrella), commercial lines insurance (business owners policies, commercial auto, workers’ compensation, and umbrella), and surety bonds.

Is Main Street America Insurance a reputable company?

Main Street America Insurance has been in business for over 100 years and has a strong reputation in the insurance industry. They have an A rating from A.M. Best and have been recognized for their customer service and claims handling.

How does Main Street America Insurance handle claims?

Main Street America Insurance has a dedicated claims department that is available 24/7 to assist customers with the claims process. They aim to provide prompt and fair claims service, and they offer various options for filing claims, including online, by phone, or through their mobile app.

Can I manage my Main Street America Insurance policy online?

Yes, Main Street America Insurance offers an online portal where customers can manage their policies, make payments, view policy documents, and file claims.

How can I contact Main Street America Insurance customer service?

You can contact Main Street America Insurance customer service by phone, email, or by filling out a contact form on their website. They also have a frequently asked questions (FAQs) section on their website that may answer your question without needing to contact customer service directly.

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Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Main Street America Insurance

3.37 (66 reviews)
1
November 20, 2023

JT92

Avoid this insurance company

Main Street America cancelled my auto policy without warning after my car was totaled due to flooding. This caused a lapse in coverage for several weeks that I was unware of which skyrocketed my auto insurance rates and made it very difficult to get re-insured with a different company. Main Street did not notify me that my policy was canceled - electronically, over the phone, by mail, nothing. I don't understand how this is legal. They also drag...
Main Street America cancelled my auto policy without warning after my car was totaled due to flooding. This caused a lapse in coverage for several weeks that I was unware of which skyrocketed my auto insurance rates and made it very difficult to get re-insured with a different company. Main Street did not notify me that my policy was canceled - electronically, over the phone, by mail, nothing. I don't understand how this is legal. They also dragged their feet with the settlement payout to the leasing company, causing me to have to pay the next monthly lease installment for a totaled car that I no longer owned. They took multiple days to get an adjuster out to survey the damage to my car while it sat waterlogged. Very poor communication with me having to act as the middle man between insurance and the leasing company. Avoid this insurance company at all costs.
1
September 14, 2023

Avoid_main_street_insurance_

Terrible Company

Terrible company. Paid for a full year and got a cancellation letter after a few months saying I ow d about 14$ that was then increased to 42$ with fees even tho I'm paid through the year. Won't be renewing with this company. BEWARE they won't even talk to you about the fees when the agent calls them
1
August 7, 2023

RachLT29

Not helpful.

This company is not willing to extend the payment due date without reinstating the policy with extra fees. Instead, they will withdraw your policy amount 2 times and overdraft your account and then they give you a week to pay the amount they just took from you 2 times. They also won’t send you your policy information in the mail, you have to jump through hoops to request it.
5
December 29, 2021

BigE60

Excellent service

I had to put in a claim through my insurance agent an Main Street America agent call the same day to get all the details, i am extremely happy with the claim of how fast it was it approved.
1
November 6, 2021

RJDUBB

Overpriced coverage and poor billing systems

Over priced. Payment system could use serious improvements. Didn't get the best deal trying to restructure my insurance. Saved over $800 switching providers. I paid this company in full for my policy and they sent me to collections for an additional payment. Insurance is a pre payment, MSA made me pay an additional month for a month I was not insured by them any longer. Shady use of contact and immediate dispatch to collections. They don't have y...
Over priced. Payment system could use serious improvements. Didn't get the best deal trying to restructure my insurance. Saved over $800 switching providers. I paid this company in full for my policy and they sent me to collections for an additional payment. Insurance is a pre payment, MSA made me pay an additional month for a month I was not insured by them any longer. Shady use of contact and immediate dispatch to collections. They don't have your back only theirs. I would not suggest this company.
1
October 15, 2021

chitrakha1

worst experience dealing with insurance company in 30 years

I have a commercial insurance policy with this company for the past three years- i reported a fully insured box truck stolen five days ago, got a claim number and never heard anything further. i spoke with the agent who was surprised that the company did not respond. I tried following up online and the claim form keep asking for accident information -that does not exist in this case. in my 30 years in business. this is the worst experience...
I have a commercial insurance policy with this company for the past three years- i reported a fully insured box truck stolen five days ago, got a claim number and never heard anything further. i spoke with the agent who was surprised that the company did not respond. I tried following up online and the claim form keep asking for accident information -that does not exist in this case. in my 30 years in business. this is the worst experience dealing with a insurance company. no one seem to care that a commercial box truck is used for work and such a matter need urgent attention.
4
August 24, 2019

DebraG

Easy to do business with

Pay online. Options to pay monthly or for entire policy. Customer service is very helpful. Claims are paid quickly. When I was hit by a car they were very easy to deal with
2
August 13, 2019

Homebasemom

Main st America

This company had high rates and they mis-billed me several times. They also didn’t have a website available where I could manage my payments, etc.
5
July 30, 2019

jbarr553

NGM review

easy to deal with. you can call tehm whenever you have a question or stop by the office. you can also pay online yearly, which a lot of companies don't do any longer. love the convenience and how they handle problems like accidents. *This review was originally written for National Grange Mutual, but changed to Main Street America Insurance. NGM is an underwriter of Main Street America Insurance.
1
October 24, 2018

Trump2020

Bad company to deal with. They are not a good company

They do whatever they can to get out of paying a claim with it's their clients fault. I would stay away from this company.
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