Washington National Insurance Review & Ratings (2024)

Washington National Insurance has been a leading provider of life insurance and supplemental health insurance for individuals, families, and business owners for over a century. Our Washington National Insurance review highlights its products sold in every state except New York, including monthly income protection.

UPDATED: Jul 26, 2024Fact Checked

Laura Gunn

Insurance and Finance Writer

Laura Gunn is a former teacher who uses her passion for writing and learning to help others make the best decisions regarding finance and insurance. After stepping away from the classroom, Laura used her skills to write across many different industries including insurance, finance, real estate, home improvement, and healthcare.  Her experience in various industries has helped develop both her ...

Insurance and Finance Writer

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

UPDATED: Jul 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Jul 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jul 26, 2024Fact Checked
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Washington National Insurance Company

Average monthly rate for healthy individuals:

$12

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Specialized focus on life, health, and supplemental insurance.
  • Competitive discounts and personalized offers.
  • Cutting-edge digital features for convenient policy management.
  • Streamlined claims process with multiple filing options.

Cons

  • Limited online policy information and transparency.
  • Mixed customer reviews, particularly regarding claims processing.
  • Relatively smaller scale compared to some industry giants.

Is Washington National a good insurance company? Our Washington National Insurance review found if you’re looking for term, whole life, or supplemental health insurance, Washington National might be a great fit.

With its group life insurance and supplemental health insurance options, Washington National can cushion your current insurance coverage.

Before deciding to pursue a Washington National policy, we recommend speaking with an agent to get specifics on life and health insurance rates. Rates vary based on many factors, so don’t rush into making a decision the minute you get Washington National insurance quotes.

Instead, shop around online and compare insurance options with other providers. Use our free quote tool to access quotes from the best insurance companies.

The Rundown

  • Washington National Insurance Company was founded in 1911
  • It offers life and health insurance to individuals and families and business owners
  • Washington National’s parent company is CNO Financial Group

What You Should Know About Washington National Insurance Company

If you’re in the market for auto insurance, you’ve probably heard of Washington National Insurance. They’re a well-known insurance provider with a strong reputation for customer service and affordable rates.

In this article, we’ll take a closer look at what Washington National Insurance has to offer, including their coverage options, discounts, and Washington National reviews from customers. Let’s start with a fun, quick trip through the history of the Washington National Insurance Company:

Now that you’ve had a peek at Washington National’s growth from hand-delivering its first accident policy by bicycle in 1911 in Springfield, Illinois, let’s dig in to the products this insurance provider offers.

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Washington National Insurance Company Insurance Coverage Options

While details are sparse, Washington National offers term and universal life insurance plans. It also sells a host of supplemental health insurance products. Currently, Washington National sells insurance in every state except New York.

Many types of life insurance can meet your needs, but it all depends on your circumstances. For example, term life is an excellent choice for new parents, new homeowners, or people on a tight budget.

Universal life is more expensive, but you never have to worry about renewing your policy. Permanent plans also accrue cash value, meaning you can borrow against it.

Supplemental health insurance plans aren’t full health coverage. Instead, they cover specific health concerns and help pay your bills.

Washington National Term Life

Washington National is not forthcoming with policy information, but it’s safe to assume it has a similar term life plan to its competitors.

Generally, periods for term life insurance range from 10 years to 30 years. If you die during this period, your beneficiary will receive your death benefit. If you survive the term, you’ll have to renew your policy to continue your coverage.

Washington National offers two add-ons for its term life policy.

Washington National’s first add-on for its term life policy is its Monthly Income Protection, which are additional payments to your family beyond your death benefit. You can select either a two-, three-, or five-year period during which your family will receive monthly payments.

The second add-on option extends into your retirement. You can purchase an additional lump-sum death benefit between $10,000 and $25,000. The lump-sum kicks in after your Monthly Income Protection expires for no additional fee.

Term life is available for purchase as an individual or group plan. However, you’ll need to speak to one of the Washington National Insurance independent agents for more information.

Read more: What is the Effect of Social Security Payments on a Life Insurance Beneficiary?

Washington National Universal Life

While whole life is more common, Washington National only offers universal life for its permanent insurance option.

Universal life insurance is similar to whole life in that it never expires if you keep paying on it, and it accumulates cash value.

Washington National’s universal life insurance offers flexible payments,meaning you can make a smaller payment during months when money is tight. You can also make larger payments when you want to build up your cash value a little more.

Ty Stewart Licensed Insurance Agent

You also may invest your accumulated value with the S&P 500 index option. Universal also allows you to collect part of your death benefit while you’re still alive to pay for medical bills if you become seriously ill.

Read more: Living Benefits Life Insurance: A Complete Guide

Like term life, you can purchase universal as an individual or business owner. For more information, you can call the Washington National Insurance phone number.

Washington National Supplemental Health Insurance

While it won’t pay for your doctor visits or annual check-ups, Washington National offers insurance products to protect you from severe health conditions. Washington National supplemental insurance features five health insurance products.

  • Cancer: Washington National cancer insurance reviews found this plan pays a lump sum if you’re diagnosed with cancer. It also covers wellness screenings, tests, surgery, radiation, chemotherapy, and transportation costs.
  • Accidents: About 78% of all accidents happen outside the workplace, meaning worker’s compensation does not cover them. This plan helps cover accidents at home involving a disability, burn, fracture, surgery, dismemberment, or accidental death coverage.
  • Critical Illness: You’ll get a lump sum after diagnosis of health conditions like cancer, strokes, and heart attacks. (See our article, What is critical illness plan?)
  • Heart Disease and Stroke: As the biggest killer in America, this plan pays for hospitalization, surgery, heart transplant, and nursing care after you’ve had a stroke or heart issue.
  • Hospital: Even a short stay at the hospital can be expensive. This plan supplements your health insurance to help pay for your hospitalization.

While these won’t cover everything you need for healthcare, you can get peace of mind knowing you’re covered no matter what life throws at you.

Washington National supplemental health insurance for critical illness covers up to 38 health events.

Jeffrey Manola Licensed Insurance Agent

If you’re interested in supplemental health insurance, you can access more information by creating an account. Make sure to use the correct login, since the Washington National Insurance provider portal won’t have the information you need.

Washington National Insurance Company Insurance Rates Breakdown

Although Washington National Insurance Company does not post information online detailing its life insurance rates, we are able to provide you with some information on the provider’s rates. Here’s a look at the insurer’s term life rates:

Washington National Term Life Insurance Monthly Rates by Age, Gender, & Coverage Amount
Age & Gender$100,000 Policy$250,000 Policy$500,000 Policy$1M Policy
Male (Age 25)$12$19$29$49
Female (Age 25)$10$17$24$40
Male (Age 35)$14$23$36$62
Female (Age 35)$12$20$30$50
Male (Age 45)$28$47$71$120
Female (Age 45)$23$38$57$97
Male (Age 55)$61$105$165$275
Female (Age 55)$45$80$135$230

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We are also able to provide you with some Washington National rates for whole life insurance. Keep in mind whole life insurance rates are going to be higher than term life insurance rates since whole life is considered permanent life insurance covering an individual for their entire life, not just for a specific time span.

Washington National Whole Life Insurance Monthly Rates by Age, Gender, & Coverage Amount
Age & Gender$100,000 Policy$250,000 Policy$500,000 Policy$1M Policy
Male (Age 25)$65$158$312$615
Female (Age 25)$55$135$267$525
Male (Age 35)$78$180$355$700
Female (Age 35)$68$165$325$640
Male (Age 45)$113$263$525$1,035
Female (Age 45)$95$225$450$885
Male (Age 55)$188$450$898$1,772
Female (Age 55)$160$384$765$1,510

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While the age breakdown in the following chart is a bit different than the charts above, you can still get a good idea of how Washington National’s life insurance rates compare to the national averages regarding both term life insurance and whole life insurance:

Term & Whole Life Insurance National Average Monthly Rates by Age & Gender
Age20 Year Term, Male20 Year Term, FemaleWhole, MaleWhole, Female
30$25$20$75$70
40$35$30$110$100
50$85$65$180$160
60$190$135$300$260

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You can see that Washington National has competitive rates no matter the age of the individual or the type of life insurance.

When it comes to supplemental health insurance, Washington National also requires you to speak with an agent if you want quote information and details about specific plans. You can contact the Washington National Insurance by phone for pricing details.

When considering insurance coverage with Washington National, it’s essential to understand the various factors that influence the cost of premiums. The pricing of insurance products is contingent on multiple elements, and here are the key factors to consider:

Factors Affecting Insurance Premiums
FactorDetails
AgeYounger individuals typically receive lower premiums, as they are perceived as lower risk for insurance companies.
Health StatusYour overall health and any pre-existing conditions may impact your insurance rates. Individuals in good health generally enjoy more affordable premiums.
Coverage TypeThe type of coverage you choose, whether it's term life, universal life, or supplemental health insurance, will affect the cost. Each type of coverage has its own pricing structure.
Coverage AmountThe higher the coverage amount, the higher the premium. Consider your financial needs and choose a coverage amount that aligns with your requirements.
Policy LengthFor term life insurance, the duration of coverage plays a role. Longer terms may have higher premiums, but they also offer extended protection.
OccupationSome occupations may be considered riskier, influencing insurance rates. Jobs with higher associated risks may lead to higher premiums.
Lifestyle HabitsCertain lifestyle factors, such as smoking or engaging in hazardous activities, can impact insurance costs. Non-smokers and individuals with safer lifestyles may receive lower premiums.
Family HistoryYour family's medical history can influence your health risk assessment, potentially affecting the cost of insurance.
LocationThe geographic area you reside in can impact insurance rates. Areas with higher living costs may have higher premiums.
GenderIn some cases, gender may be a factor in determining premiums. Insurance companies may use actuarial data to assess risk differently for men and women.
Payment FrequencyThe frequency at which you pay your premiums (monthly, annually) can also impact the overall cost.
DiscountsSome insurance providers offer discounts for various reasons, such as bundling policies, maintaining good health, or having a history of safe driving.

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Understanding these factors will help you make informed decisions when discussing insurance options with Washington National. It’s advisable to consult with an agent to get personalized information based on your unique circumstances.

Read more: What is pre-existing condition?

Washington National Insurance Company Discounts Available

Washington National Insurance, a provider committed to prioritizing the security and well-being of its valued clients, is delighted to extend a range of exclusive discounts. From a third-person perspective, these discounts are tailored to show appreciation for individuals considering Washington National for their insurance needs:

  • Early Quote Discount: Washington National encourages early planning for insurance needs. Clients who obtain a quote promptly benefit from the Early Quote Discount. This discount emphasizes the importance of proactivity in securing one’s future.
  • Multi-Policy Discount: Washington National appreciates clients who consolidate their insurance coverage with them. The Multi-Policy Discount is an acknowledgment of the value in bundling life, health, and supplemental insurance policies, offering clients the best possible rates.
  • Safe Lifestyle Discount: Washington National values clients who actively pursue a healthy and safe lifestyle. Those engaged in activities promoting well-being and safety may be eligible for the Safe Lifestyle Discount, underscoring the alignment between lifestyle choices and potential savings. (Get tips in our article, Health Review: A Complete Guide to Nutrition and Fitness.)
  • Digital Enthusiast Discount: Washington National recognizes and rewards clients who embrace digital convenience. Utilizing the mobile app and online account management entitles clients to the Digital Enthusiast Discount, emphasizing the appreciation for leveraging technology for a seamless experience.

Eligibility criteria may apply, and discounts can vary based on the type and combination of policies chosen. For detailed information on these exclusive discounts and to explore additional personalized offers, clients are encouraged to reach out to the dedicated team of independent agents at Washington National Insurance.

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Streamlined Claims Process With Washington National Insurance: Filing, Processing Times, and Customer Feedback

Ease of Filing a Claim

Washington National Insurance offers multiple channels for filing claims, providing customers with flexibility and convenience. You can file a claim online through their user-friendly website, over the phone, or by utilizing their mobile app. This variety of options ensures that policyholders can choose the method that suits them best, making the claims process as hassle-free as possible.

Average Claim Processing Time

One key factor that policyholders consider when choosing an insurance provider is the speed at which claims are processed. While specific processing times can vary depending on the nature and complexity of the claim, Washington National Insurance is committed to efficient claims processing.

To get a better understanding of their average processing time, it’s advisable to contact their customer service or check their website for the most up-to-date information.

Read more: Your Insurance Agent’s Role in the Claims Process

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable source of insight into an insurance company’s performance in handling claims. When it comes to Washington National Insurance, customer reviews and experiences can shed light on the company’s ability to resolve claims fairly and provide timely payouts. Prospective policyholders should explore customer reviews and ratings to gauge the overall satisfaction with the company’s claim resolutions.

Washington National Insurance’s Cutting-Edge Digital and Technological Features

Mobile App Features and Functionality

Washington National Insurance offers a mobile app that enhances the convenience of managing your insurance policies and claims on-the-go. The app provides a range of features and functionality, such as policy access, claims tracking, and digital document management.

It allows customers to stay connected with their insurance information anytime, anywhere, ensuring a seamless digital experience.

Online Account Management Capabilities

Managing your insurance policies online has become a standard convenience in the industry, and Washington National Insurance is no exception. Their online account management system empowers policyholders to access policy details, make payments, update personal information, and initiate claims from the comfort of their own devices.

With a Washington National online account, you can manage online payments, request documents, and view policy benefits and claims. Go to https://my.washingtonnational.com/The user-friendly interface makes it easy for customers to navigate and manage their policies efficiently.

Read more: What does it mean when a policy is fully paid up?

Digital Tools and Resources

In today’s digital age, insurance companies often provide various digital tools and resources to help policyholders make informed decisions. Washingtonnational.com reviews found that Washington National Insurance offers online resources, such as calculators, educational materials, and FAQs, to assist customers in understanding their insurance options better.

Exploring these digital tools can be beneficial when assessing your insurance needs and making informed choices.

How Washington National Insurance Company Ranks Among Providers

Washington National Insurance operates in a competitive landscape where several key players offer diverse insurance solutions. Here’s a comparative overview of Washington National and its competitors:

When it comes to competing against Aflac, which specializes in supplemental plans, Washington National competes by offering a broader spectrum of life and health insurance products. You can do your own Washington National Insurance vs. Aflac comparison by reading our article, Aflac Insurance Review & Ratings.

Regarding insurance behemoths Allstate and State Farm, the smaller Washington National stands out with its specialization in life and health insurance, providing a niche focus that caters to specific coverage needs. Also to compete against MetLife, Washington National distinguishes itself by focusing on specific niches, providing personalized attention to life, health, and supplemental insurance needs.

Washington National can also compete with companies like New York Life, by providing a diverse set of insurance solutions, especially in the supplemental health insurance sector. Finally, Washington National can compete favorably against Prudential in terms of policy diversity — but may appeal to a different market segment due to its emphasis on supplemental health insurance.

Read more: Prudential Insurance Review & Ratings.

While it may not have the vast scale of some competitors, Washington National’s niche focus allows for a more personalized approach to coverage, appealing to individuals with specific insurance needs. Understanding the unique strengths of Washington National in comparison to these competitors is crucial for individuals seeking tailored insurance solutions.

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Washington National Insurance Reviews

Is Washington National Insurance worth it? The best way to decide if a company is right for you is read at the reviews.

Unfortunately, our review of Washington National Insurance Company — started in Springfield, Illinois, and now headquartered in Carmel, Indiana — found that Washington National has a lot of angry customers. Negative reviews are all over the web stating that the company fights against paying claims. People do not trust Washington National to make payments because of unpaid doctor bills and life insurance claims left in perpetual review.

Customers are also unimpressed with the company’s customer service. There are numerous complaints that agents are rude or uninformed about the product they sell. Customers feel they need to jump through hoops to file claims or make simple adjustments to their policies.

Read more: Best Family Health Insurance Plans in Indiana

On the positive side, Washington National supplemental insurance reviews found that customers are happy that Washington National has dedicated resources to upgrade its site. With a Washington National Insurance login, you can pay your bill, request documents, and see your claim status.

Washington National performs well, according to professional rating services. The Better Business Bureau gives the company an A+ despite numerous complaints on the site.

The National Association of Insurance Commissioners assigns ratios to insurance companies based on their size and the number of complaints they get. An average score is 1.0, but Washington National’s is 3.48. That means they get a lot of complaints.

Finally, A.M. Best rates insurance companies by their financial stability and gives Washington National an A.

Compare a Washington National premium for Washington National life insurance or Washington National health insurance with other providers rates by entering your ZIP code to get personalized insurance quotes tailored to your needs and budget.

Frequently Asked Questions

What is the Washington National Insurance Company?

Washington National Insurance Company (or Wash Natl Ins for short) is a life and supplemental health insurance provider based in Carmel, Indiana. The company offers term life insurance, universal life insurance, and various health insurance supplements.

The insurance company is a subsidiary of CNO Financial Group, a holding company that offers financial services products to middle-income consumers in the United States.

What products does Washington National offer?

Washington National offers term life insurance, universal life insurance, and several health insurance supplements. It also offers monthly income protection as part of the company’s group term life insurance coverage. If necessary, the insurance is portable to help people even if they change jobs.

What is monthly income protection?

Monthly income protection is part of Washington National’s group term life insurance coverage. Depending on how long your term coverage lasts, your beneficiaries would receive a monthly income replacement for anywhere from two to five years.

Does Washington National offer portable coverage?

Yes, Washington National’s term life insurance coverage is portable, which means you can keep your coverage even if you change jobs. Learn more in our article, What are the differences between conversion and portability for life insurance plans?

Where does Washington National sell insurance?

Washington National Insurance Company in Carmel, Indiana, sells insurance in every state except for New York.

What is term life insurance, and does Washington National offer it?

Term life insurance is a type of life insurance that provides coverage for a set period of time. If you die during this period, your beneficiary will receive the death benefit. Washington National life options include term life insurance.

What is universal life insurance, and does Washington National offer it?

Universal life insurance is a type of permanent life insurance that does not expire as long as you continue to pay premiums. Washington National offers universal life insurance, which allows for flexible payments and the accumulation of cash value. See our article, Types of Whole Life Insurance: A Complete Guide.

Does Washington National offer group insurance plans?

Yes, Washington National offers group insurance plans for both term life and supplemental health insurance products. You can speak with an independent agent for more information on these plans.

What does Washington National’s health insurance cover?

Washington National’s supplemental health insurance coverage is meant to be used in addition to standard health insurance. The supplemental options Washington National offers include:

  • Cancer Insurance: Washington National cancer policy reviews found this coverage includes a lump-sum express payment when cancer is first diagnosed and treatment-related transportation and family lodging.
  • Critical Illness Insurance
  • Heart & Stroke Insurance
  • Accident Insurance

Each of these supplemental coverages can be used if a person needs specialized care in one of these areas and their primary insurance does not or only partially covers it. See details in our article, What is a health insurance companion plan?

Is there a Washington National Insurance Medicare supplement?

Yes. The insurer notes that regarding Washington National Medicare supplement plans, most claims are received electronically from Medicare and are paid automatically.

But if you have questions:

Individuals and families can contact Washington National Insurance Company’s customer car department at 800-525-7662, Office hours are Monday-Friday 8 a.m.-5:45 p.m. ET at 11299 Illinois St., Suite 200, Carmel, IN 46032 or online at https://washingtonnational.com/contact/contact-an-agent/..

Business owners can reach out to Washington National Insurance Company at 317-817-4942 or online at https://washingtonnational.com/business-owners/life-insurance/

How can I compare Washington National with other insurance providers?

You can compare Washington National Insurance Company reviews and ratings with other insurance providers by doing a bit of research online. Start by comparing quotes from the best insurance companies near you. You can also use our free online tool that allows you to compare quotes from top insurance companies in your area.

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Laura Gunn

Insurance and Finance Writer

Laura Gunn is a former teacher who uses her passion for writing and learning to help others make the best decisions regarding finance and insurance. After stepping away from the classroom, Laura used her skills to write across many different industries including insurance, finance, real estate, home improvement, and healthcare.  Her experience in various industries has helped develop both her ...

Insurance and Finance Writer

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

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