Central United Life

Very frustrated with our experience. We went through insure right for our policy and there was not great communication. We had trouble getting the correct Information and we were told a problem was covered and it was not. We then found a cheaper option and so we cancelled and were told we had would not be charged extra and we were good to go then we got a bill. We called saying that we had been told we were good to go but they said there was nothing they could do unless they talked to the person who told us. We had no record of who we had talked too. We were fine paying but it was the lack of correct information and communication and it seemed like no one was on the same page so we it kind of ruined our experience