Middlesex Insurance Review & Ratings (2023)
This Middlesex Insurance Review will cover Middlesex Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. To compare insurance rates from the best companies in your area, enter your ZIP code below.
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Written by
Chris Tepedino |
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Reviewed by
Laura Walker
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UPDATED: Feb 23, 2023
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Car insurance is an essential aspect of owning a car and driving on public roads. It provides financial protection in the event of an accident or theft, and it’s required by law in most states. When it comes to car insurance companies, Middlesex Insurance is one that stands out for its comprehensive coverage options, affordable prices, and excellent customer service.
In this article, we’ll provide an in-depth review of Middlesex Insurance Car Insurance, including its history, mission, products, services, discounts, and customer reviews.
- Affordable and customizable coverage options for various types of vehicles and drivers
- Highly-rated customer service and claims handling, as well as online account management and mobile app
- Multiple discounts available to policyholders, including safe driving, multiple vehicles, and loyalty
Middlesex Insurance History and Mission
Middlesex Insurance was founded in 2005 in Wakefield, Massachusetts, by a team of insurance professionals with decades of experience in the industry. Their mission was to create an insurance company that would provide personalized and affordable insurance solutions to individuals and businesses in Massachusetts.
Since then, Middlesex Insurance has expanded its services to Rhode Island and Connecticut.
The company’s founders recognized that traditional insurance companies often provide generic policies that don’t meet the unique needs of each customer. They believed that customers deserved better, so they set out to create a company that would provide tailored insurance solutions based on individual needs and circumstances.
Today, Middlesex Insurance offers a range of insurance products, including car insurance, home insurance, renters insurance, and business insurance.
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Middlesex Insurance Mission
Middlesex Insurance’s mission is to provide exceptional customer service, tailored insurance solutions, and peace of mind to its policyholders. The company achieves this by working closely with customers to understand their needs and create customized insurance policies that provide comprehensive coverage at an affordable price.
Middlesex Insurance also invests in the latest technology to provide its customers with convenient online account management, easy claims filing, and fast processing times.
Overall, Middlesex Insurance’s history and mission demonstrate its commitment to providing personalized and affordable insurance solutions to customers. The company’s founders recognized the need for better insurance products and services, and they continue to work towards that goal today.
Middlesex Insurance Products and Services
Middlesex Insurance offers a wide range of insurance products and services to meet the needs of its customers. Here’s a closer look at each of the insurance products offered by Middlesex Insurance:
- Car insurance: Middlesex Insurance’s car insurance policies provide coverage for liability, collision, comprehensive, uninsured/underinsured motorist, personal injury protection (PIP), and roadside assistance. Customers can choose from a variety of coverage options to create a policy that meets their individual needs and budget.
- Home insurance: Middlesex Insurance’s home insurance policies provide coverage for the structure of the home, personal property, liability, and additional living expenses. Customers can choose from several coverage options to create a policy that meets their specific needs.
- Renters insurance: Middlesex Insurance’s renters insurance policies provide coverage for personal property, liability, and additional living expenses. This type of insurance is designed for individuals who rent their homes or apartments and want to protect their belongings.
- Business insurance: Middlesex Insurance’s business insurance policies provide coverage for property damage, liability, and workers’ compensation. This type of insurance is designed for small to mid-sized businesses and can be customized to meet the unique needs of each business.
In addition to these primary insurance products, Middlesex Insurance also offers various endorsements and add-ons that customers can add to their policies to enhance their coverage. Some of the add-ons available include:
- Enhanced Coverage for Personal Property
- Identity Theft Coverage
- Water Backup Coverage
- Equipment Breakdown Coverage
- Pet Injury Coverage
Middlesex Insurance Cost
The cost of insurance through Middlesex Insurance varies depending on several factors, such as the type of coverage, the driver’s age, gender, driving history, the make and model of the car, and the state where the policyholder lives.
Here are some general pricing trends for car insurance policies offered by Middlesex Insurance:
- The average cost of liability-only car insurance in Massachusetts is around $483 per year, according to the National Association of Insurance Commissioners (NAIC). However, this cost can vary depending on the driver’s age, gender, driving record, and other factors.
- The average cost of full coverage car insurance in Massachusetts is around $1,251 per year, according to the NAIC. Full coverage includes liability, collision, comprehensive, and other optional coverages.
- Middlesex Insurance offers a range of discounts that can help customers save on their car insurance premiums. These discounts include safe driver discounts, good student discounts, multi-car discounts, and more.
It’s important to keep in mind that these are just general pricing trends and that the actual cost of insurance through Middlesex Insurance can vary based on individual factors. The best way to get an accurate quote for your insurance needs is to contact Middlesex Insurance directly or use its online quote tool.
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Middlesex Insurance Discounts
Middlesex Insurance offers a variety of discounts to help customers save on their insurance premiums. Here are some of the discounts that are currently available:
- Safe driver discount: Customers who maintain a clean driving record with no accidents, tickets, or claims can qualify for this discount.
- Multi-car discount: Customers who insure multiple vehicles with Middlesex Insurance can save money with this discount.
- Good student discount: Students who maintain a B average or higher can qualify for this discount on their car insurance.
- Homeowner discount: Customers who own a home can receive a discount on their car insurance.
- Paid-in-full discount: Customers who pay their insurance premium in full can receive a discount on their policy.
- AutoPay discount: Customers who enroll in automatic payments can receive a discount on their policy.
- Anti-theft discount: Customers who install an approved anti-theft device in their car can receive a discount on their car insurance.
- Defensive driving discount: Customers who complete an approved defensive driving course can receive a discount on their car insurance.
It’s important to note that not all discounts may be available in all states or for all insurance products. Customers should check with Middlesex Insurance to see which discounts they may be eligible for and how much they can save.
Overall, these discounts can help customers save a significant amount of money on their insurance premiums, making Middlesex Insurance an attractive option for cost-conscious customers.
States Where Middlesex Insurance is Offered
Middlesex Insurance is a regional insurance company that primarily operates in the Northeastern United States. And Middlesex Insurance offers insurance products in the following states:
- Connecticut
- Maine
- Massachusetts
- New Hampshire
- Rhode Island
- Vermont
However, it’s important to note that insurance offerings can change over time, so customers should check with Middlesex Insurance directly or visit its website to see the most up-to-date information on the states where its insurance products are offered.
Customer Reviews of Middlesex Insurance
Based on online customer reviews, Middlesex Insurance generally receives positive feedback from its customers. Here is a summary of some of the common themes found in customer reviews:
- Good customer service: Many customers praise Middlesex Insurance for its friendly and helpful customer service. Customers report that the company’s representatives are knowledgeable and responsive when it comes to answering questions or resolving issues.
- Competitive pricing: Customers also frequently mention that Middlesex Insurance offers competitive pricing on its insurance products. Many customers report that they were able to find affordable coverage through the company, often with the help of its discounts.
- Easy claims process: Customers also appreciate Middlesex Insurance’s easy claims process. Many customers report that filing a claim was straightforward and that the company was quick to process and pay out claims.
- Regional focus: Some customers appreciate that Middlesex Insurance is a regional insurance company that is focused on the Northeastern United States. They feel that this regional focus allows the company to better understand the insurance needs of its customers in the area and offer more personalized service.
- Limited online services: However, some customers have expressed frustration with Middlesex Insurance’s limited online services, such as the inability to manage policies or make payments online. Some customers have also reported difficulty accessing customer service outside of regular business hours.
Overall, Middlesex Insurance seems to have a good reputation among its customers for its customer service, pricing, and claims process. However, some customers have expressed concerns about the company’s limited online services.
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In Review: Middlesex Insurance
Middlesex Insurance Car Insurance is a reliable and affordable car insurance provider that offers a range of coverage options, discounts, and excellent customer service. The company offers a range of insurance products, including car insurance, home insurance, and business insurance.
Middlesex Insurance offers a variety of discounts to help customers save money on their insurance premiums, such as safe driver, multi-car, and good student discounts. Customers generally praise Middlesex Insurance for its good customer service, competitive pricing, and easy claims process.
Whether you’re a new driver or an experienced one, Middlesex Insurance can provide you with the peace of mind you need while driving. To see if Middlesex Insurance is the right car insurance provider for you, we recommend comparing quotes from several providers to find the best coverage and price for your needs.