Plymouth Rock Assurance Insurance Review & Ratings (2023)

This Plymouth Rock Assurance Insurance Review will cover Plymouth Rock Assurance Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Plymouth Rock Assurance Insurance A.M. Best rating is A-. To compare insurance rates from the best companies in your area, enter your ZIP code below.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Mar 22, 2023

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Company Details
Address: 695 Atlantic Avenue
City: Boston
State: MA
ZIP Code: 02111
Phone Number: (617) 720-1620
Fax: (617) 951-1662
Website: prac.com
AM Best Rating: A-

Plymouth Rock Assurance insurance is an insurance company that offers a variety of products and services, including liability coverage, collision coverage, and personal injury protection. They have a long history of providing excellent customer service and are dedicated to making insurance more accessible and affordable for everyone.

Their services are available in several states, and they offer a range of discounts to help customers save money on their premiums. Overall, Plymouth Rock Assurance insurance is a reliable and reputable insurance provider that offers affordable rates and excellent customer service.

Interesting Attributes of Plymouth Rock Assurance Insurance:

  • Plymouth Rock Assurance Insurance offers a variety of discounts to help customers save money on their premiums.
  • They are committed to making insurance more accessible and affordable for everyone.
  • Plymouth Rock Assurance Insurance has a long history of providing excellent customer service.

Plymouth Rock Assurance Insurance is an insurance company that offers a variety of products and services to help drivers stay protected on the road.

In this article, we will review Plymouth Rock Assurance Insurance, including their history and mission, the main products and services they offer, the cost of those services, and the states where their services are available. We’ll also discuss the different types of discounts available to customers, customer reviews, and the company’s strengths and weaknesses.

Plymouth Rock Assurance Insurance History and Mission

Plymouth Rock Assurance Insurance was founded in 1982 by Jim Stone, a former insurance regulator in Massachusetts. Stone recognized the need for an insurance company that prioritized customer service and offered affordable insurance solutions to drivers.

He wanted to create a company that would simplify the insurance process and provide excellent customer service to clients. Today, Plymouth Rock Assurance Insurance is headquartered in Boston, Massachusetts, and offers insurance products and services in several states, including New Jersey, Pennsylvania, Connecticut, New Hampshire, and Massachusetts.

The company’s mission is to make insurance more accessible and affordable for everyone. They aim to provide easy-to-understand insurance solutions, simplify the claims process, and provide excellent customer service to their clients.

Plymouth Rock Assurance Insurance believes that by prioritizing their customers’ needs, they can create a better insurance experience for everyone.

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Products and Services Offered by Plymouth Rock Assurance Insurance

Plymouth Rock Assurance is an insurance company that offers a variety of insurance products and services to customers in several states throughout the United States. Here are some of the products and services offered by Plymouth Rock Assurance:

  • Auto insurance: Plymouth Rock offers a range of car insurance coverage options including liability, collision, and comprehensive coverage. They also offer additional coverage options such as roadside assistance and rental car coverage.
  • Home insurance: Plymouth Rock provides homeowners insurance policies that protect against damage to your home and personal property caused by events such as fire, theft, or weather-related incidents.
  • Renters insurance: Plymouth Rock also offers renters insurance policies that protect your personal property and provide liability coverage for incidents that may occur in your rental property.
  • Umbrella insurance: Plymouth Rock offers umbrella insurance policies that provide additional liability coverage beyond the limits of your primary insurance policies, such as auto or home insurance.
  • Motorcycle insurance: Plymouth Rock provides motorcycle insurance coverage for all types of motorcycles, including cruisers, sport bikes, touring bikes, and more.
  • Business insurance: Plymouth Rock offers a range of business insurance products designed to protect small and medium-sized businesses from various risks, such as liability, property damage, and loss of income.
  • Life insurance: Plymouth Rock offers life insurance policies that provide financial protection for your loved ones in the event of your unexpected death.

How much does Plymouth Rock Assurance insurance cost?

The cost of services offered by Plymouth Rock Assurance varies depending on several factors such as the type of insurance, coverage amount, deductibles, and the location of the insured individual. However, here is a general overview of the cost of services:

  • Auto insurance: The average cost of auto insurance from Plymouth Rock Assurance varies by state, but typically ranges from $800 to $1,500 per year.
  • Home insurance: The cost of homeowners insurance from Plymouth Rock Assurance also varies depending on the location, size, and value of the home. On average, homeowners insurance from Plymouth Rock Assurance can cost between $1,000 and $3,000 per year.
  • Renters insurance: The cost of renters insurance from Plymouth Rock Assurance typically ranges from $10 to $25 per month, depending on the coverage amount and location.
  • Umbrella insurance: The cost of umbrella insurance from Plymouth Rock Assurance can vary widely depending on the coverage amount and individual circumstances. On average, umbrella insurance can cost between $200 and $500 per year.
  • Motorcycle insurance: The cost of motorcycle insurance from Plymouth Rock Assurance depends on several factors, such as the type of motorcycle, coverage amount, and location. On average, motorcycle insurance can cost between $200 and $1,000 per year.
  • Business insurance: The cost of business insurance from Plymouth Rock Assurance varies depending on the type of coverage, size of the business, and the level of risk involved. On average, business insurance can cost between $500 and $5,000 per year.
  • Life insurance: The cost of life insurance from Plymouth Rock Assurance depends on several factors, such as age, health status, coverage amount, and location. On average, life insurance can cost between $50 and $200 per month.

States Where Plymouth Rock Assurance Insurance is Offered

Plymouth Rock Assurance Insurance offers insurance in several states in the Northeastern United States, including:

  • Connecticut
  • Massachusetts
  • New Hampshire
  • New Jersey
  • New York
  • Pennsylvania
  • Rhode Island

If you’re interested in finding out if Plymouth Rock Assurance Insurance provides insurance in your state, you can follow these six steps:

  1. Start by visiting the Plymouth Rock Assurance Insurance website.
  2. On the homepage, click on “Insurance Products” located in the top navigation menu.
  3. From the list of insurance products, select “Auto Insurance” as this is the primary insurance product that Plymouth Rock Assurance Insurance provides.
  4. You will then be prompted to enter your ZIP code to get a quote. Enter your ZIP code and click “Start Your Quote”.
  5. Plymouth Rock Assurance Insurance will show you the results of their coverage availability in your area, along with pricing and other details.
  6. If you have questions about coverage availability or would like more information about Plymouth Rock Assurance Insurance, you can also speak to a representative by calling their customer service line.

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Discounts Available Through Plymouth Rock Assurance Insurance

Plymouth Rock Assurance offers various discounts to customers on their insurance policies, including:

  • Multi-policy discount: Customers who have multiple policies with Plymouth Rock Assurance can receive a discount on their insurance premiums. For example, customers who have both auto and home insurance policies with Plymouth Rock Assurance may be eligible for a discount on both policies.
  • Safe driver discount: Customers who have a good driving record with no accidents or violations in the past few years may be eligible for a safe driver discount.
  • Paid-in-full discount: Customers who pay their insurance premiums in full upfront may be eligible for a discount.
  • Paperless discount: Customers who opt for paperless billing and policy documents may be eligible for a discount on their insurance premiums.
  • Good student discount: Students who maintain a certain grade point average (typically a “B” average or higher) may be eligible for a discount on their auto insurance premiums.
  • Anti-theft discount: Customers who have anti-theft devices installed in their vehicle may be eligible for a discount on their auto insurance premiums.
  • Home safety features discount: Customers who have certain safety features installed in their home, such as a burglar alarm or fire alarm, may be eligible for a discount on their homeowner’s insurance premiums.

Customer Reviews of Plymouth Rock Assurance Insurance

Customer reviews of Plymouth Rock Assurance Insurance are generally positive, with many customers praising the company’s customer service, competitive pricing, and ease of use. However, there are also some negative reviews that mention issues with claims handling and billing. Here is an overview of what customers are saying about Plymouth Rock Assurance Insurance:

Strengths:

  • Good customer service: Many customers praise the company’s customer service, saying that representatives are friendly, helpful, and responsive.
  • Competitive pricing: Several customers report that Plymouth Rock Assurance Insurance offers competitive pricing compared to other insurance companies.
  • Easy to use: Customers appreciate that the Plymouth Rock Assurance Insurance website is easy to navigate and that the online quote process is quick and straightforward.

Weaknesses:

  • Claims handling issues: Some customers report delays or difficulties with filing claims or getting claims approved.
  • Billing issues: A few customers mention billing issues, such as incorrect charges or difficulty cancelling policies.
  • Limited coverage options: A few customers note that Plymouth Rock Assurance Insurance doesn’t offer as many coverage options as some other insurance companies.

Roundup: Plymouth Rock Assurance Insurance

Plymouth Rock Assurance is an insurance company that provides a range of insurance products and services to customers in several states throughout the United States. The company offers auto insurance, home insurance, renters insurance, umbrella insurance, motorcycle insurance, business insurance, and life insurance policies.

Plymouth Rock Assurance also provides various online tools and resources, including mobile apps, online account management, and digital claims filing.

The cost of services from Plymouth Rock Assurance varies depending on several factors such as the type of insurance, coverage amount, deductibles, and the location of the insured individual.

The company also offers various discounts to customers on their insurance policies, including multi-policy discounts, safe driver discounts, paid-in-full discounts, paperless discounts, good student discounts, anti-theft discounts, and home safety features discounts.

Reviews
for Plymouth Rock Assurance

4.03 (238 reviews)
2
July 5, 2022

Dissatisfied_customer

Where's the consideration of hardship for your loyal custome

So I've been with Plymouth Rock for a little under 2 years last month was the first time I was late on a payment so they tell me I have to pay last month and this month which wasn't until July 4th had to be paid but I'm assuming since I'm only a month behind I really only had to pay that month to cancel out the cancellation no they cancel my policy anyway I said well how many times was I late with my payments they said only one and that's the las...
So I've been with Plymouth Rock for a little under 2 years last month was the first time I was late on a payment so they tell me I have to pay last month and this month which wasn't until July 4th had to be paid but I'm assuming since I'm only a month behind I really only had to pay that month to cancel out the cancellation no they cancel my policy anyway I said well how many times was I late with my payments they said only one and that's the last Miss payment which was in June that I technically paid on the second of this month assuming that I would have had the 416 in full I didn't I called them today because they're finally open after the holiday and my plan didn't go through as expected she couldn't instate my policy because I don't reach the quality meet the qualifications I asked what are the qualifications I have to have the policy for 3 years and I'm just shy of 2 years so you guys have so much lack of consideration for your customers this is my last payment July is my last month payment and I have to cancel the policy pay the 178 for July that I haven't even used cuz I'm not covered for July you close me out for July and I have to put a deposit on a whole new policy they definitely don't have any compassion for their customers I definitely would not recommend because I didn't call to prepare for something that I didn't expect I basically have to spend more money like gas prices aren't High enough and this is my last month you can't honor me for one last month I don't recommend
1
November 4, 2021

rjjuarez

Worst Company Around!

This company is HORRIBLE and I do not recommend anyone using them. They LIE to you, they take Money out of your Account even after you replace them. You cause your Bank to Charge you Fee's do to them trying to take money out even after being replaced. I spoke to an Customer Service Rep ( [REDACTED NAME]) in depth about my Account and even emailed him the New Policy with the New Insurance company. I was told I would get a Check Refund from the...
This company is HORRIBLE and I do not recommend anyone using them. They LIE to you, they take Money out of your Account even after you replace them. You cause your Bank to Charge you Fee's do to them trying to take money out even after being replaced. I spoke to an Customer Service Rep ( [REDACTED NAME]) in depth about my Account and even emailed him the New Policy with the New Insurance company. I was told I would get a Check Refund from them as well as my Bank fee's It was a LIE! Do not use this Plymouth Rock
1
October 20, 2021

D24

Worst insurance company ever

Worst insurance company ever. They don’t care about they customers. Extremely money hungry! Uneducated workers
1
September 9, 2021

HumanKind

Racial profiling is alive and well at Plymouthrock.

May 7th, ,2021 a Uhaul truck hit my vehicle. The truck hit my vehicle , I called Uhaul, Mohawk Insueance, Plymouthrock. Plymouthrock’s Racially profile me , putting in a letter saying the damage sustained to my vehicle was review by a licensed automobile damage appraiser and from his PROFESSIONAL OPINION the damage sustained to my vehicle was not caused by another vehicle .As a result it was assigned for further investigation. On may13 accordi...
May 7th, ,2021 a Uhaul truck hit my vehicle. The truck hit my vehicle , I called Uhaul, Mohawk Insueance, Plymouthrock. Plymouthrock’s Racially profile me , putting in a letter saying the damage sustained to my vehicle was review by a licensed automobile damage appraiser and from his PROFESSIONAL OPINION the damage sustained to my vehicle was not caused by another vehicle .As a result it was assigned for further investigation. On may13 according to [REDACTED NAME] .The Investigator [REDACTED NAME] Stated” I conducted a statement with you over the phone. During the statement ,you stated the damages to the left rear corner and taillight was from your vehicle being struck by a Uhaul truck. You denied you struck any object with your vehicle”. This is racial profiling… Plymouth Rock can make an decision based on an EXPERT OPINION ??? What !!!so I pay for insurance , I have option one… I state a fact… a Uhaul hits me …WHY AM I CONSIDERED A LIAR? WOW .If you purchase insurance from this company…. They want you to be afraid to use it.. They can lie and get away with it! They Canceled my insurance after I made my last payment. Plymouthrock took my money but did not service my car …and I am a liar. They need to be challenged!!! I don’t have to lie about an accident. Their opinion holds more weight than the facts .is Plymouthrock I get it!! Its your word against mine !!! All my life I have had to advocate for my rights !!! That’s okay … you can’t do people wrong and get away with it!!! I oftener wondered what did [REDACTED NAME] Till do to warrant such a death!!! The memory of how he died and the weapon used ( a lie) that caused his death is still alive. A lie told by someone who is entitled.
3
May 24, 2021

Jeffmon

Save at first then watch out

We signed on with plymouth rock a few years ago after using Gabi and saving some money. However, they continue to jack up rates every renewal period and I doubt if we have saved anything at this point with the higher cost. Will be shopping again immediately
5
January 16, 2021

Chloe01913

Plymouth Rock

We love our auto insurance with Plymouth Rock. They are affordable and have great customer service.
3
January 11, 2021

lexbussiere

car insuranxe

good customer service but my bill never goes down always up even with out speeding tickets or any car accidents
5
November 23, 2020

IrishSpuds

Highly Recommend. They were there when I needed them - TWICE

I am unclear about their competitive pricing, however we have had maybe two significant auto claims in three years and their settlement was outstanding. Both claims were uncontested (other drivers fault) and the cars were taken to excellent bodyshops and the claims were handled directly, promptly and efficiently. That is what matters to me. I don't care if they do or do not cost more or less than others - its the fact they settled the claims has...
I am unclear about their competitive pricing, however we have had maybe two significant auto claims in three years and their settlement was outstanding. Both claims were uncontested (other drivers fault) and the cars were taken to excellent bodyshops and the claims were handled directly, promptly and efficiently. That is what matters to me. I don't care if they do or do not cost more or less than others - its the fact they settled the claims hassle free.
5
October 29, 2020

KD36

Great rate!

New customer. Very pleased with my rate. Significantly less than other insurers. At this point, I'm very pleased with my savings.
1
March 3, 2020

Riadkar

Denied my claims

Worst insurance company, they denied my hit and run claims, after been a full coverage customer for more than 3 years, don't be fooled by the cheap prices they offer
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