Plymouth Rock Assurance

This Plymouth Rock Assurance review will cover Plymouth Rock Assurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Plymouth Rock Assurance A.M. Best rating is A-. To compare insurance rates from the best companies in your locale, enter your ZIP code below.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Sep 25, 2020

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Company Details
Address: 695 Atlantic Avenue
City: Boston
State: MA
ZIP Code: 02111
Phone Number: (617) 720-1620
Fax: (617) 951-1662
Website: prac.com
AM Best Rating: A-

Reviews
for Plymouth Rock Assurance

4.04 (237 reviews)
1
November 4, 2021

rjjuarez

Worst Company Around!

This company is HORRIBLE and I do not recommend anyone using them. They LIE to you, they take Money out of your Account even after you replace them. You cause your Bank to Charge you Fee's do to them trying to take money out even after being replaced. I spoke to an Customer Service Rep ( [REDACTED NAME]) in depth about my Account and even emailed him the New Policy with the New Insurance company. I was told I would get a Check Refund from the...
This company is HORRIBLE and I do not recommend anyone using them. They LIE to you, they take Money out of your Account even after you replace them. You cause your Bank to Charge you Fee's do to them trying to take money out even after being replaced. I spoke to an Customer Service Rep ( [REDACTED NAME]) in depth about my Account and even emailed him the New Policy with the New Insurance company. I was told I would get a Check Refund from them as well as my Bank fee's It was a LIE! Do not use this Plymouth Rock
1
October 20, 2021

D24

Worst insurance company ever

Worst insurance company ever. They don’t care about they customers. Extremely money hungry! Uneducated workers
1
September 9, 2021

HumanKind

Racial profiling is alive and well at Plymouthrock.

May 7th, ,2021 a Uhaul truck hit my vehicle. The truck hit my vehicle , I called Uhaul, Mohawk Insueance, Plymouthrock. Plymouthrock’s Racially profile me , putting in a letter saying the damage sustained to my vehicle was review by a licensed automobile damage appraiser and from his PROFESSIONAL OPINION the damage sustained to my vehicle was not caused by another vehicle .As a result it was assigned for further investigation. On may13 accordi...
May 7th, ,2021 a Uhaul truck hit my vehicle. The truck hit my vehicle , I called Uhaul, Mohawk Insueance, Plymouthrock. Plymouthrock’s Racially profile me , putting in a letter saying the damage sustained to my vehicle was review by a licensed automobile damage appraiser and from his PROFESSIONAL OPINION the damage sustained to my vehicle was not caused by another vehicle .As a result it was assigned for further investigation. On may13 according to [REDACTED NAME] .The Investigator [REDACTED NAME] Stated” I conducted a statement with you over the phone. During the statement ,you stated the damages to the left rear corner and taillight was from your vehicle being struck by a Uhaul truck. You denied you struck any object with your vehicle”. This is racial profiling… Plymouth Rock can make an decision based on an EXPERT OPINION ??? What !!!so I pay for insurance , I have option one… I state a fact… a Uhaul hits me …WHY AM I CONSIDERED A LIAR? WOW .If you purchase insurance from this company…. They want you to be afraid to use it.. They can lie and get away with it! They Canceled my insurance after I made my last payment. Plymouthrock took my money but did not service my car …and I am a liar. They need to be challenged!!! I don’t have to lie about an accident. Their opinion holds more weight than the facts .is Plymouthrock I get it!! Its your word against mine !!! All my life I have had to advocate for my rights !!! That’s okay … you can’t do people wrong and get away with it!!! I oftener wondered what did [REDACTED NAME] Till do to warrant such a death!!! The memory of how he died and the weapon used ( a lie) that caused his death is still alive. A lie told by someone who is entitled.
3
May 24, 2021

Jeffmon

Save at first then watch out

We signed on with plymouth rock a few years ago after using Gabi and saving some money. However, they continue to jack up rates every renewal period and I doubt if we have saved anything at this point with the higher cost. Will be shopping again immediately
5
January 16, 2021

Chloe01913

Plymouth Rock

We love our auto insurance with Plymouth Rock. They are affordable and have great customer service.
3
January 11, 2021

lexbussiere

car insuranxe

good customer service but my bill never goes down always up even with out speeding tickets or any car accidents
5
November 23, 2020

IrishSpuds

Highly Recommend. They were there when I needed them - TWICE

I am unclear about their competitive pricing, however we have had maybe two significant auto claims in three years and their settlement was outstanding. Both claims were uncontested (other drivers fault) and the cars were taken to excellent bodyshops and the claims were handled directly, promptly and efficiently. That is what matters to me. I don't care if they do or do not cost more or less than others - its the fact they settled the claims has...
I am unclear about their competitive pricing, however we have had maybe two significant auto claims in three years and their settlement was outstanding. Both claims were uncontested (other drivers fault) and the cars were taken to excellent bodyshops and the claims were handled directly, promptly and efficiently. That is what matters to me. I don't care if they do or do not cost more or less than others - its the fact they settled the claims hassle free.
5
October 29, 2020

KD36

Great rate!

New customer. Very pleased with my rate. Significantly less than other insurers. At this point, I'm very pleased with my savings.
1
March 3, 2020

Riadkar

Denied my claims

Worst insurance company, they denied my hit and run claims, after been a full coverage customer for more than 3 years, don't be fooled by the cheap prices they offer
3
January 30, 2020

InsuranceGuy22

Thumbs Up

Overall it's been a good experience over the years. Any time there is an issue it is resolved in a prompt, courteous manner.
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