Travelers IntelliDrive Review: Pros, Cons, & Alternatives

This Travelers IntelliDrive Review: Pros, Cons, & Alternatives review will cover Travelers IntelliDrive Review: Pros, Cons, & Alternatives ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. To compare insurance rates from the best companies in your locale, enter your ZIP code below.

UPDATED: Feb 22, 2021Fact Checked

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Natasha McLachlan is a writer who currently lives in Southern California. She is an alumna of California College of the Arts, where she obtained her B.A. in Writing and Literature. Her current work revolves around insurance guides and informational articles. She truly enjoys helping others learn more about everyday, practical matters through her work.

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Written by Natasha McLachlan
Content Writer Natasha McLachlan

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Feb 22, 2021

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The Rundown

  • Using Travelers IntelliDrive can save you up to 30 percent.
  • Your rates may go up if the data shows you are a risky driver.
  • IntelliDrive uses only an app, so no device is needed for your car.

In this Travelers IntelliDrive review, we go over all you need to know to sign up for usage-based car insurance that can save you money by tracking your safe driving habits.

All of the best insurance companies offer usage-based car insurance programs, but Travelers will increase your rates if your data shows you are a reckless driver.

That’s why it’s important to shop around for affordable car insurance and consider all possible options if you wish to take advantage of usage-based car insurance programs. Enter your ZIP code now to compare quotes from car insurance companies in your area.

How does Travelers IntelliDrive work?

Telematics has been in use for nearly a decade, and the technology is getting more and more precise. Travelers IntelliDrive runs on your smartphone for 90 days and then your discount is applied for the rest of your policy.

All policyholders are eligible. Use your Travelers insurance login to find out if IntelliDrive is available in your state.

Travelers IntelliDrive monitors your driving habits that are most important to be safe on the roads.

  • It makes sure you are following the speed limits
  • It takes notes on when you drive, day or night
  • It records your rate of acceleration and braking
  • It observes how often and for how long you use your smartphone

You get a score and turn-by-turn report for each trip. If you use your phone while your vehicle is moving, your score will go down.

This may sound unfair, but Travelers is doing their part to prevent distracted driving.

In fact, the Centers for Disease Control and Prevention (CDC) estimates that more than 2,800 individuals were killed in 2018 and almost 400,000 were injured by distracted driving.

Driving safely not only saves lives but also saves you money. Even teens can use Intellidrive, and parents can see their reports.

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Is Travelers IntelliDrive worth it?

It’s great that technology has advanced so much that we can help save lives and get rewarded for safe driving. However, there are downsides to Travelers IntelliDrive.

The app is always running in the background, so your phone battery will drain quickly or your data usage will increase.

But if you get an unlimited data plan and keep a charger in your car, you could save money on your car insurance rates and become more aware of how safe of a driver you really are.

Who should use Travelers IntelliDrive?

Usage-based car insurance isn’t right for everyone.

It’s the perfect program for those who work from home, have a very short commute to work, and do most of their driving during the day.

However, if you work third shift, have a long commute, or live in a busy city with lots of traffic, IntelliDrive may not be best for you.

Travelers IntelliDrive can decrease (or increase) your car insurance rates, so to find the most affordable car insurance, regardless of your choice whether or not to take advantage of usage-based car insurance, enter your ZIP code now to compare car insurance quotes from multiple companies.

Reviews
for Travelers Companies, Inc.

4.08 (1,729 reviews)
4
January 8, 2021

Leopard

Fast reply

They have good customer service fast and quick they reimburse me quick they come to the site quick they nice and friendly and reply email quick and fast
1
December 15, 2020

franbrown11

HORRIBLE

BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 ye...
BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 years, I have never seen customer treated as poorly as I was throughout this experience. Nasty, mean people that could care less about their customers. The first thing the tow company and the auto body shop asked was if I was ok after my accident. Travelers never asked anything like that. Instead, they blamed and shamed me.
4
October 17, 2020

biskutt

Increasing price for no obvious reason

I never had any problems with the coverage, but the price kept going up and up even as my car got older, and I had no tickets or accidents. I changed companies and got the same coverage for a lot less.
4
October 14, 2020

CarterKing2020

Bill

Great company, always there when you need them. I just don't like that sometimes your bill goes up when you have a wreck.
5
October 14, 2020

BW2345

Affordable, easy to manage, and great customer service

Travelers makes managing insurance products easily. With an easy to use mobile app, friendly customer service, and affordable auto insurance, I would highly recommend them for all your insurance needs.
5
October 10, 2020

Rustysgirl

Fast service

Had a broken windshield from a truck throwing up a rock on the interstate; they responded and sent someone immediately with no hassle
5
October 9, 2020

Christinewashere

Best option

Great company! I am lucky to have found this company. They have been doing good job and helping me with my insurance. Keep it up!
5
October 9, 2020

SPR5036

Good Car Claim

Had an automobile claim two months ago. The service agent was helpful on getting a windshield replaced fast.
5
October 8, 2020

GQ

Great Value

Travelers has been a great company. Great customer service and fair prices. I like that I can bundle my homeowners, auto and umbrella policies to get a discount.
4
October 8, 2020

ShawnTaylor

"Travelers" is a great insurance company

"Travelers" is a great insurance company. I feel lucky to be their customer. They really care about their customers. They offers great deals and services. They are also helping community.
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