Acceptance Insurance

This Acceptance Insurance review will cover Acceptance Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Acceptance Insurance A.M. Best rating is B. To compare insurance rates from the best companies in your locale, enter your ZIP code below.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Jun 10, 2021

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Company Details
Address: 3813 Green Hills Village Drive
City: Nashville
State: TN
ZIP Code: 37215
Phone Number: (615) 844-2800
Fax: (615) 844-2806
AM Best Rating: B

Insurance coverage is a necessity to manage a variety of accident and non-accident scenarios, including car crashes, natural disasters and burglaries. Since these types of serious life events can have significant emotional, physical and/or financial impacts on people, it is important that an insurance carrier works quickly and efficiently to restore balance and peace of mind. Acceptance Insurance is one of those companies. Based out of Nashville, TN, Acceptance Insurance provides a wide selection of personal vehicle, property and health insurance plans and underwriting services within the United States.

Insurance coverage is a necessity to manage a variety of accident and non-accident scenarios, including car crashes, natural disasters and burglaries. Without insurance in the United States, you cannot legally drive, get a mortgage, or many other things. Companies and government entities accepting a certain amount of risk by giving you something want some assurance their risk will be minimized.

Of course, insured parties also benefit from things like homeowners insurance and cheap auto insurance. These types of serious life events can have significant emotional, physical and/or financial impacts on people. It is important that an insurance carrier works quickly and efficiently to restore balance and peace of mind.

Acceptance Insurance is one of those companies. Based out of Nashville, TN, Acceptance Insurance provides a wide selection of personal vehicle, property and health insurance plans and underwriting services within the United States.

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Where Is Acceptance Insurance Offered?

Acceptance Insurance, under the fully licensed Acceptance Insurance, Insurance Plus and Yale Insurance brand names, offers its products and services to millions of people across 13 states: AL, FL, GA, IL, IN, MO, MS, OH, PA, SC, TN, TX and VA. Within 12 of these states, residents enjoy access to over 350 retail locations where they can speak face-to-face with agents and representatives.

Acceptance Insurance also makes certain that its customers can reach the company every day of the week for free, no-obligation quotes and customer service via convenient toll-free phone numbers and online tools. Additionally, customers have the ability to pay their bills online at any time, and they can reach claims agents Monday through Saturday. You don’t have to find an office location to manage your insurance.

Acceptance has become known for its fast and friendly insurance process and affordable rates. Licensed agents can generate quotes and help you sign up. Then customer service agents and adjusters help with claims. Acceptance also offers flexible payment options opening doors for people from virtually every walk of life.

What Kind of Auto Insurance Does Acceptance Offer?

Acceptance Auto Insurance believes in providing inexpensive, high coverage insurance products. Its standard auto insurance plans include basic liability, comprehensive collision and uninsured/underinsured motorist options. Acceptance Insurance also recognizes that certain auto insurance plans are mandatory in many states and offers the coverage that people in those states need, such as Ohio’s Financial Responsibility Bond card and Uninsured/Underinsured plans required in Illinois, Missouri and South Carolina. If you want optional coverage, you can also opt into things like 24-hr roadside assistance and more.

Lastly, Acceptance Insurance also plans for teenagers, seniors, bad credit and high risk drivers. And, it carries an SR22 plan for high risk drivers that have previously driven without insurance and a Non-Owner plan for licensed drivers who do not own vehicles but drive now and then.

Automobile drivers are not the only ones that can benefit from plans offered by Acceptance Insurance. Motorcycle drivers can enjoy basic liability and comprehensive collision coverage. Under comprehensive collision, motorcycle drivers have complete protection for claims involving fire, theft, vandalism, safety apparel and after-market parts. Motorcycle drivers can also request extras, such as roadside assistance, uninsured/underinsured accident and medical payment options.

What Standalone Products Does Acceptance Offer?

Acceptance Insurance understands that even the best insurance plans do not fit every person’s life or situation. In fact, its slogan is “You. Your Terms. Accepted.”

Acceptance Insurance offers several standalone products to supplement its vehicle plans and additional products to fit people’s home and medical needs. Its standalone emergency roadside assistance plan includes coverage for emergency fluids, jump starts, flat tires, lockouts and tows. Its medical payments plan covers medical expenses incurred by drivers and their passengers after an accident regardless of fault.

Many people do not receive enough medical coverage through their health insurance. So Acceptance Insurance provides up to $125 per day coverage for policyholders that have to stay in the hospital for any reason through its Hospital Indemnity plan. It also pays out up to $1,000 for excess medical payments and up to $10,000 for accidental dismemberment and death.

Apartment and home renters can also find affordable renters insurance. The renters insurance plan covers personal belongings damaged or destroyed in various scenarios, such as natural disasters, fires and burglaries. It also pays up to $500 toward the medical expenses of guests injured on a property.

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Can You Find Budget-Friendly Policies with Acceptance?

Acceptance Insurance respects that its customer need affordable plans and delivers services that focus on providing customer value. It offers several standard/non-standard discounts on top of lower-than-average policy premiums, including discounts for drivers that are safety course certified and drivers that have clear driving histories. Military personnel also receive discounts for their brave service to their country.

Reviews
for Acceptance Insurance

3.77 (123 reviews)
1
September 2, 2021

Eddie_D

Joke of a company

This is the worst experience I have ever had with a company in my life. I signed up for the wrong insurance plan online. I paid $470 upfront. Called back immediately and said I made a mistake and needed to cancel because my plan needed an SR22. They sent me an email link to cancel through. Then said my refund would only be for $83 because of all the charges in their cancelation policy. This company literally stole $400 from me for less than 24 ho...
This is the worst experience I have ever had with a company in my life. I signed up for the wrong insurance plan online. I paid $470 upfront. Called back immediately and said I made a mistake and needed to cancel because my plan needed an SR22. They sent me an email link to cancel through. Then said my refund would only be for $83 because of all the charges in their cancelation policy. This company literally stole $400 from me for less than 24 hours of insurance. Awful customer service from [REDACTED NAME] and [REDACTED NAME], no sympathy, understanding or willingness to help. Almost seemed happy that their company was ripping people off. Stay away from this company.
5
March 4, 2021

Tallan06

Agent was very helpful

It was an excellent experience she was very helpful, and kind. I had a great experience. She was very great with explaining the policy
5
January 14, 2021

Reereebryant

Car insurance

[REDACTED NAME] was nice . They got me the cheapest rate on the market . I’ve spoken to over 10 ppl within the last hr . You can’t beat there price . The phone hung up and she called back twice . They were extremely helpful .
3
October 10, 2020

Yeshuachristo

Ok but not the best or cheapest.

Very helpful insurance company with low rates. Can't pay in cash at office, not the cheapest company either. Coverage is at a bare minimum, and the agents aren't well trained.
5
September 9, 2020

Brandonr

Satisfied

Great help from a great team. Very helpful and friendly! Enjoyed the experience. Good coverage at a good cost.
1
May 6, 2020

Fruitycake

Acceptance Ins. denies claims based on adjusters lies.

I know sometimes that you feel like you have to go with convience vs. what may be the best option,but I would not recommend this company.The adjusters are not professional and they are not well trained.All companies want to save money,but this company blatantly cheap people by vagrantly denying claims,on the hopes merely that they will get away with it and that you won't dare do anything about it. [REDACTED NAME] was my adjuster and it was a horr...
I know sometimes that you feel like you have to go with convience vs. what may be the best option,but I would not recommend this company.The adjusters are not professional and they are not well trained.All companies want to save money,but this company blatantly cheap people by vagrantly denying claims,on the hopes merely that they will get away with it and that you won't dare do anything about it. [REDACTED NAME] was my adjuster and it was a horrible experience.She baggered me and went into personal information that had nothing to do with the claim.The supervisor was rude and insensitive,so I suppose the employees follow suite.Save yourself the headache and do not sign with this company.
1
March 21, 2020

JR1_Regrets

Bad company don't go with them...

A bunch of liars from the get go if you want insurance, I would go somewhere else! After my contract was signed they raised my premium twice and constantly harass you for payments when payment is not due! As the county is shutting down all they care about is there money! When pay check to pay check families go hungry and lose their jobs because of something out of their control! Nice job Acceptance Insurance for looking out for the common folks!
5
March 12, 2020

Laywell1987

Best Insurance

Acceptance is the best insurance company I have ever had. When ever I had a problem they always made things right with me. The price for my insurance was one of the cheapest.
5
February 29, 2020

Sassyma37

Awesome job

Carrollton acceptance Insurance office is awesome they always make me feel welcomed and greet me soon as I walk through the door
5
January 17, 2020

mmilar4545

Friendly service

Very helpful ppl who listen and greet you with kindness. I think that auto acceptance is the best at what they do.
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